Specialising in retail visual merchandising, we partner with high-end brands to create engaging in-store experiences.
With over 30 years’ experience in the retail industry, Retail Intelligence Group has become a trusted visual merchandising partner to household brands across Australia.
A family owned business, Retail Intelligence Group’s co-founders Carla and Matthew Cowan are passionate retail professionals with over 30 years of experience. They take great pride in what they do, and know that skilled visual merchandising creates better in-store experiences for customers and brands alike.
At Retail Intelligence Group, we take away the stress and expense of having to hire and train your own visual merchandising team. Working with specialist and high-end brands, we recruit only qualified and skilled merchandisers who understand the power of retail merchandising.
Our aim is to bring companies’ visions to life. To achieve this, we partner with like-minded clients who believe – as we do – that visual merchandising is the most powerful ‘silent salesperson’ to invest in.
We’ve spent decades building meaningful relationships within the retail industry. As such, we’ve become one of the most trusted skilled merchandising recruiters in Sydney, and right across Australia and New Zealand.
Over 30 years of specialist retail experience brings a great understanding of retail history, shopping trends, and best practice learnings. Our experience helps to create innovative, cost-effective and time-efficient solutions. Skilled in the challenges retail can throw up, we work with you to solve problems big and small.
Taking a proactive approach to team training and development, we stay up-to-date with the latest industry trends to ensure you have access to the most skilled merchandisers around. To make sure we hit the ground running, our team is always properly onboarded with your visual merchandising guides.
Retail Intelligence Group’s excellent industry reputation has been built around our model of partnering with businesses to become part of your team – not just externally outsourced support. Our personal and professional approach creates a reassuring environment that sets your project up for success.
Co-founders Carla and Matthew Cowan are the driving force behind Retail Intelligence Group. They’re passionate ‘retail people’ who have lived and breathed specialist visual merchandising for decades. And they only recruit qualified and skilled merchandisers who are the right cultural and brand fit for your project.
Your brand is so much more than your name or your products and services. It involves every interaction your customers have with you. From in-store experience and service to online engagement, we work to create a cohesive and complete branded experience. Whether it’s implementing your merchandising guidelines, or facilitating product training, we can help elevate your brand.
As experienced visual merchandisers across specialist and high-end retail, we can provide critical intelligence and project management support. So whether you’re setting up a new store, or refitting/de-fitting an existing location, we can help. Need support with your pop-up store? As your brand ambassador, we can manage the entire execution, from leasing, to bump in and out.
Discover how our retail merchandising solutions can help your brand create the best in-store and online experience possible.
While Retail Intelligence Group is based in Sydney, we work – and have networks – right around Australia and New Zealand. This means we can provide you with on-demand, in-field visual merchandising support where and when you need it.
Hiring and upskilling staff is time consuming and takes up valuable team member budget. We add value by taking care of all the recruitment, management and employment, which can give you back precious time. When it comes to pricing, we discuss everything up front – there are no hidden extras for reporting, account management or travel. And you only pay for work completed and actual time in store.
We provide regular reports, insights, feedback and photos throughout our engagement, so you stay up-to-date with the progress of your project. Don’t have time to get in-store to check-in? We use Google Workspace, so you can view photos and reports in one easily accessible place.
Our skilled visual merchandisers, product trainers and brand ambassadors can help you bring to life your brand’s visions in a number of ways.
While pop-up stores might be temporary and on a smaller scale – they still need to ‘pop’. We collaborate with you from concept and design right through to execution. Whether you need a hand with lease negotiations, bump ins and outs, and even recruiting your promo team – we can help.
Project success can live or die by how well it’s managed. This is where our decades of experience comes to the fore. We collaborate with you on everything from in-store design – including managing approvals – to tenders, site supervision, stocking, and finally store opening.
We think we provide the best specialist retail merchandising solutions in Australia. But don’t just take our word for it – see what our happy clients have had to say.
Retail Intelligence Group has provided visual merchandising support for some of the biggest high-end brands in Australia. Below are just a handful of the clients we’ve worked with.
Retail is our passion. So if your brand needs support creating the best in-store experience possible, we’d love to help. Contact us today to find out more.
